If you received only ONE item and ordered more than one, your order most likely was split between 2 or more of our vendors. We use three different drop shippers that specialize in different designs and items. Because of this, you will get multiple shipments to complete your order.
Please check your receipt that will show from where they are being shipped. If this is the case, then you should be receiving at least two shipments.
If it is coming from the SAME drop shipper according to your receipt and what you received is incomplete, email us so we can resolve the issue for you ASAP. Please email our customer service department – email@example.com – with the following information so we can take care of this for you:
Can I cancel or change my order once it is placed?
We would love to help you with any changes to an order, but unfortunately, once an order is placed we are unable to “modify” an order (change shirt size, add to an existing order, etc.) Therefore, what we CAN DO is cancel and refund the existing order* so you can then place a new order. It is always best just to place another order if you need to add another item or make any modifications.